Plugins are capability units
Tools, skills, storage, and interfaces can enter a Harness through plugins. This lets teams compose scenarios while keeping the core restrained. Installing a plugin, however, does not make it production-ready for an enterprise.
Connectors need business meaning
A generic API tool knows how to send a request. An enterprise connector also understands customers, orders, approvals, and permissions. Stable contracts, explicit error handling, least privilege, and traceable records determine whether an Agent can enter a core workflow.
The deliverable is a workflow
An Enterprise Agent is not a plugin list. It organizes models, workspaces, tools, rules, and human collaboration into a complete workflow, then validates it against real data and systems. DSHE designs integration, customization, and continuous delivery around that outcome.